Deskzai is a robust web-based customer support solution developed using Laravel. The Knowledge Base empowers businesses to create and maintain informative articles, while Business Hour settings ensure support availability aligns with operational hours.
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Deskzai Helpdesk Scripts Features
- Knowledge Base
- Business Hour
- Email To Ticket
- User Ticket Portal
- Analytics Reports
- Ticket Assign
- AI Ticket Reply
- Collision Detection
- Tag Adding system
- Ticket notes
- Instant Reply
- Email templates
- Agent Rating
- Announcements
- Assign Activity
- Automations
- Roles and Permissions
- Customer IP Address Tracking
- Customers Previous Tickets History
- Chatting System
- chat GPT Api integrated
- Agent Username Privacy
- Google Analytics
- Securities
- Canned Response
- Live Notification
- Google Captcha
- Contact form
- Force ssl
- Clear Application Cache
- LTR to RTL system
- Social logins
- Dark mode
- Custom CSS & JS
- Languages
- Under Maintenance
- Theme settings
- Two-Factor Authentication
- Translations
- Tenancy Supported Backend
Download Deskzai 2.4.0 – Customer Support System | Helpdesk | Support Ticket.
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